Returns & Exchanges
We want you to be fully satisfied with your BioTechUSA apparel, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log in to your account portal and select the items you wish to return to receive a unique Return Authorization number.
- 2.Pack Your Items
Place the unwashed, unworn garments back into their original BioTechUSA packaging along with the completed return form.
- 3.Ship the Package
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects the items, your refund will be processed to the original payment method within 5-7 business days.